Director of Engineering – AI-First Leadership

Remote

Full Time

Senior Manager/Supervisor

About Rev.io

Rev.io provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A/V, security integration, and other related industries. Our modern, cloud-based software delivers the industry’s most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently.

Rev.io is an Atlanta-based company with offices in Atlanta and West Virginia. We have more than 21 years in business serving our clients. While we are very experienced in what we do, we are still growing rapidly, and we are looking for exceptional people who are excited to join us on a career-defining journey.

In all of our daily work, each of us is guided by our mission, vision and “ACT TOP” values.

Our Mission: To help clients grow revenue efficiently.

Our Vision: To be the best billing & back-office software company in the world by providing innovative solutions and extraordinary service to our clients and end users.

Our ACT TOP Values:

Achieving Extraordinary Results: Doing more than expected and pursuing a higher standard of work without compromising your job responsibilities.
Caring For Employees, Clients and Community: Demonstrating empathy and concern by helping those who are most in need.
Take Responsibility and Act Like An Owner: Being accountable and doing the right thing even when no one is watching.
Transparent Leadership: Communicating openly, regardless of title or situation.
Opportunity To Make a Positive Difference: Recognizing situations and taking action to produce a better outcome.
Passion For Innovation: Enthusiastically finding new solutions to improve efficiency.

In a recent national survey, 85% of our employees agreed that Rev.io is a Great Place to Work compared to 57% agreement at comparable US-based companies, Rev.io stands out as a place where team, values and culture combine to create an amazing work environment!

About the role: Lead and scale a high-performing AI-first engineering organization that is pioneering the orchestration of intelligent agents and sub-agents. Drive innovation at the cutting edge of AI-enabled software development in a fast-paced, results-oriented environment, consistently delivering transformative, high-quality solutions that set new industry standards.

Role Overview

As Rev.io’s Director of Engineering (AI-First), you will lead the evolution of our engineering organization into a model for AI-native software development. Reporting directly to the CTO, you will guide Senior Engineers and technical leaders in building, deploying, and orchestrating autonomous AI agents and sub-agents across our SaaS billing platform and beyond.

This is a bar-raising role where success means more than incremental improvements—it means delivering breakthrough outcomes at the frontier of technology. You will shape the organizational structure, processes, and culture to support AI-first development at scale, ensuring speed, quality, and measurable business impact.

You will lead a team of senior-level engineers within a growing company, balancing agent-driven greenfield innovation with modernizing core systems. Your mandate: to empower your team to solve the most complex challenges while instilling the discipline, tools, and metrics needed to achieve consistently exceptional results.

Technology & Innovation Stack

Core AI/Agentic Development: AI agent frameworks, orchestration platforms, LLM integration, prompt engineering, sub-agent coordination.
Languages: Python, C#, React, Lua, ASP.NET Core, SQL.
Databases: SQL Server, Redis, PostgreSQL, MySQL.
DevOps & Automation: GitHub/Bitbucket, CI/CD (TeamCity, Octopus Deploy), automated testing, AI-in-the-loop quality controls.
Collaboration & Tracking: JIRA, Confluence, AI-driven project analytics.

Key Responsibilities

Strategic Leadership

Collaborate with the CTO and senior leadership to define and execute an AI-first technical strategy.
Champion the shift from traditional development toward agent-orchestrated engineering workflows.
Align AI initiatives with company vision, product strategy, and client outcomes.

Team Growth & Development

Lead, mentor, and inspire Senior Engineers and above, fostering a culture of excellence, innovation, and accountability.
Recruit bar-raising AI-native engineering talent through your network and industry presence.
Define advanced career growth paths for AI-first engineering roles.

Operational & AI Excellence

Implement robust agent monitoring, evaluation, and quality-control practices.
Establish KPIs that measure both engineering productivity and AI agent effectiveness.
Drive agile and continuous improvement practices that integrate human + AI collaboration.

Execution & Delivery

Ensure rapid, scalable delivery of solutions orchestrated by agents and sub-agents.
Oversee requirements, prioritization, sprint planning, backlog management, and documentation with AI-augmented workflows.
Balance short-term client needs with long-term AI architectural advancements.

Client & Market Alignment

Develop a deep understanding of Rev.io’s SaaS business model and emerging client needs in an AI-first world.
Ensure solutions deliver business value, scalability, and usability through AI-driven design and execution.

Requirements

BS in Computer Science or related field, or equivalent professional experience.
10+ years in software development and architecture, with proven experience leading senior engineering teams.
Demonstrated success in AI/ML integration, agentic systems, or large-scale intelligent automation.
Expertise in leading high-performance technical organizations in fast-paced, results-driven environments.
Exceptional organizational, prioritization, and leadership skills, with a proven ability to inspire and drive innovation at scale.

Employment eligibility is limited to individuals who currently reside in one of the following states: Florida, Georgia, Iowa, Kentucky, Maryland, Michigan, Missouri, North Carolina, Nebraska, New York, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington, Wisconsin, or West Virginia.

Benefits and Perks:

Generous HSA employer contribution
401k with generous company match and immediate vesting
Unlimited PTO
Paid Parental Leave
Company paid for life and disability insurance
Monthly tech reimbursement
Monthly fitness reimbursement
Education and development stipend
Time off to volunteer at the organization of your choice, as well as company-level volunteer opportunities
Clear and documented career path for your position
True open-door policy with opportunities to give feedback to leadership on a continual basis through 1:1 sessions multiple times per year

At Rev.io no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Rev.io to store and process the personal information submitted above.

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