Cloud DevOps Engineer

Fairmont, WV
Full Time
Mid Level

About provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A/V, security integration, and other related industries. Our modern, cloud-based software delivers the industry’s most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently. is an Atlanta-based company with offices in Atlanta and West Virginia. We have more than 21 years in business serving our clients. While we are very experienced in what we do, we are still growing rapidly, and we are looking for exceptional people who are excited to join us on a career-defining journey. 

In all of our daily work, each of us is guided by our mission, vision and “ACT TOP” values. 

Our Mission: To help clients grow revenue efficiently. 

Our Vision: To be the best billing & back-office software company in the world by providing innovative solutions and extraordinary service to our clients and end users. 

Our ACT TOP Values: 

  • Achieving Extraordinary Results: Doing more than expected and pursuing a higher standard of work without compromising your job responsibilities. 
  • Caring For Employees, Clients and Community: Demonstrating empathy and concern by helping those who are most in need. 
  • Take Responsibility and Act Like An Owner: Being accountable and doing the right thing even when no one is watching. 
  • Transparent Leadership: Communicating openly, regardless of title or situation. 
  • Opportunity To Make a Positive Difference: Recognizing situations and taking action to produce a better outcome. 
  • Passion For Innovation: Enthusiastically finding new solutions to improve efficiency.  

In a recent national survey, 97% of our employees agreed that is a Great Place to Work. Compared to 57% agreement at comparable US-based companies, stands out as a place where team, values and culture combine to create an amazing work environment! 

About the Role:

The primary responsibility of the Cloud DevOps Engineer is to operationally own, support, and manage's production environments & CI/CD processes while providing best practices and training for our Engineering teams.


  • Operationally own, support, and manage's CI/CD environment
  • Assist in building and maintaining highly available systems through infrastructure-as-code
  • Create and maintain a framework to be used for's CI/CD Pipelines
  • Take on special projects as necessary
  • Provide best practices and training for Engineering teams around automation and CI/CD.


  • 3 - 5 years experience
  • Experience with the Azure ecosystem
  • Experience migrating from Team City and Octopus Deploy to Azure DevOps (Preferred) or Github Actions
  • Linux/Windows server administration
  • Production system monitoring tools and frameworks
  • Experience in using CI/CD tooling (Octopus Deploy, TeamCity, Azure DevOps, etc)
  • Experience writing automation tools and scripts (PowerShell, Python, Bash, YAML, etc)
  • Ability to collaborate with the Engineering team as well as work independently on projects
  • Exceptional time management and ability to problem solve under pressure
  • Excellent judgment skills and team working abilities
  • Very strong verbal/written communication skills & excellent attention to detail
  • Flexibility in work schedule as needs arise
  • Energetic, enthusiastic, and self-motivated with a strong work ethic

Preferred Skills

  • Experience with using containers (Docker, Kubernetes) to manage production environments
  • Tuning and optimization of database management systems
  • Strong understanding of cybersecurity best practices and guidelines

At no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow to store and process the personal information submitted above. 


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