Sales Development Representative

Atlanta, GA
Full Time
Entry Level

About provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A/V, security integration, and other related industries. Our modern, cloud-based software delivers the industry’s most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently. is an Atlanta-based company with offices in Atlanta and West Virginia. We have more than 21 years in business serving our clients. While we are very experienced in what we do, we are still growing rapidly, and we are looking for exceptional people who are excited to join us on a career-defining journey. 

In all of our daily work, each of us is guided by our mission, vision and “ACT TOP” values. 

Our Mission: To help clients grow revenue efficiently. 

Our Vision: To be the best billing & back-office software company in the world by providing innovative solutions and extraordinary service to our clients and end users. 

Our ACT TOP Values: 

  • Achieving Extraordinary Results: Doing more than expected and pursuing a higher standard of work without compromising your job responsibilities. 
  • Caring For Employees, Clients and Community: Demonstrating empathy and concern by helping those who are most in need. 
  • Take Responsibility and Act Like An Owner: Being accountable and doing the right thing even when no one is watching. 
  • Transparent Leadership: Communicating openly, regardless of title or situation. 
  • Opportunity To Make a Positive Difference: Recognizing situations and taking action to produce a better outcome. 
  • Passion For Innovation: Enthusiastically finding new solutions to improve efficiency.  

In a recent national survey, 97% of our employees agreed that is a Great Place to Work. Compared to 57% agreement at comparable US-based companies, stands out as a place where team, values and culture combine to create an amazing work environment! 

About the Role: 

The primary responsibility of the Sales Development Representative is to grow the business by prospecting and pipeline management using inside sales strategies and techniques including but not limited to phone prospecting, email campaigns and social media. We are looking for people who love to win, have strong business ethics and excellent communication skills. Lead effective cross-functional relationships between all other departments within, while upholding the integrity of’s Mission & Values.  


  • Collaborate with Sales Consultants and Account Executives in a fast-paced sales environment to identify and uncover potential customers 
  • Identify key decision makers and develop strategic relationships to drive revenue 
  • Cold-call prospects to generate qualified opportunities for Sales Consultants and Account Executives 
  • Maintain and expand the company’s database of prospects 
  • Meet and exceed quantitative and qualitative goals for prospecting, customer contacts, qualified leads and pipeline generation 
  • Deliver accurate sales forecasts - weekly, monthly and quarterly  
  • Create and execute strategic territory plans with Sales Consultants, Account Executives and management. 
  • Communicate customer feedback into company to assist in vision and strategic planning 
  • Cultivate leads and interest in through phone calls, email, and social prospecting 
  • Build and maintain strong relationships with potential customers 
  • Maintain a high level of integrity, commitment, and trust to exceed expectations in sales and retention of customer accounts 

Knowledge, Experience and Skills Needed: 

  • Lead Generation / Business Development experience preferred 
  • Independent, with strong work ethic and self-discipline 
  • Bachelor’s degree preferred 
  • High achiever with a proven record of accomplishment of success 
  • Must be open to receiving constructive criticism (feedback) and applying and integrating the feedback to improve their results Strong interpersonal skills: i.e. flexibility, adaptability, and a proven ability to work in a team environment. 
  • The successful candidate will possess excellent verbal and written communication skills and good organizational skills.   
  • Demonstrated computer skills (MS Excel, PowerPoint, Word, Outlook, & general PC navigation). 
  • Demonstrate in-depth knowledge of products and competitive products, applying that knowledge appropriately and effectively in selling situations. 
  • Present a professional image and represent the company in line with stated core values 

Benefits and Perks: 

  • Excellent medical, dental and vision coverage, with rates comparable to larger companies
  • Company paid for life and disability insurance 
  • 401k with generous company match and immediate vesting 
  • Unlimited PTO 
  • Monthly tech and fitness reimbursements 
  • Professional development allowance 

At no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow to store and process the personal information submitted above. 


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